Orbit · a Melsho platform

Your whole ecommerce operation. In one system.

Orbit brings stock, orders, shipping, invoicing, customer service and data from every channel into one place. We built it, we sell with it, and we implement it adapted to each business.

See features

What it solves

What stops happening.

  • Overselling

    One inventory rules every channel: a sale is deducted once.

  • Scattered orders

    Every channel in one inbox, with payment, picking and shipping status.

  • Picking errors

    Every product is scanned before the box is closed.

  • Unanswered messages

    An AI agent answers on every channel, with real data.

  • Margin in the dark

    Net profit by channel, after fees, shipping and advertising.

  • Stockouts

    A warning of how much to reorder and by when.

Features

Built for the day-to-day operation.

Orbit's main dashboard: sales, margin, orders and what needs attention today.
Orbit on a phone: the order picking list.
Real Orbit screens. Amounts and customer details hidden.
  • Sales

    Unified stock and orders

    One inventory that rules every channel, and a single order inbox.

  • Operations

    Shipping and invoicing

    Scanner-checked picking, labels and invoices issued from the order.

  • Customers

    AI customer service

    WhatsApp, Instagram and Messenger answered with real data, at any hour.

  • Decisions

    Margin, alerts and assistant

    Profit by channel, and warnings before something costs money.

Alerts

Stockouts, caught before they happen.

Orbit tracks how fast each product sells and works out how many days of stock are left. Before it runs out, it says how much to reorder and by when.

Profitability

What each sale really leaves.

The same product earns a different margin on every channel. Orbit takes cost, fees, shipping and advertising out of each sale and shows the net profit per channel.

Operations

Picking without mistakes.

Every product is scanned before the box is closed. If something is missing or the wrong item slips in, Orbit flags it on the spot, and the label only prints once the order is complete.

Integrations

Connects to what you already use.

Connections running in production today. Each implementation adds whatever the business needs.

Sales channels
  • Shopify
  • Mercado Libre
Payments
  • Mercado Pago
Messaging and social
  • WhatsApp
  • Instagram
  • Facebook
  • TikTok
Google
  • Google reviews
  • Search Console
  • YouTube
  • Drive
Logistics and invoicing
  • Courier services
  • Electronic invoicing
  • Email
Artificial intelligence
  • OpenAI
  • Claude via MCP

Platform names indicate what Orbit integrates with. They do not imply a partnership with or endorsement by those companies.

Screens

This is Orbit.

  • Orbit’s order inbox with every channel and its status.
    Orders
  • Sales by channel and period in Orbit.
    Sales
  • Orbit’s product catalogue with stock by channel.
    Catalogue
  • Orbit’s assistant answering a question about the business.
    Assistant

Real Orbit screens. Amounts and customer details hidden.

Use cases

One tool for every team.

  • Management

    Sales, margin and what needs attention today, on one screen.

  • Operations and warehouse

    Scanner-checked picking, stock locations, labels and invoices.

  • Customer service

    Conversations from every channel in one place, and an agent that answers the repetitive ones.

  • Catalogue and marketing

    Products, prices and listings in sync on every channel.

See Orbit with your operation in mind.

We walk you through Orbit on a call and work out together which part solves your case, and what would need to be built.

[email protected]