Own operation · multichannel ecommerce
A multichannel operation on a single system.
Our own brands, selling through an online store, a marketplace and social media, with order picking, shipping and electronic invoicing. More than five years in production.
The challenge
Selling on several channels from one inventory, picking and invoicing every order without errors and serving customers on four channels — without every new sale adding manual work.
What we implemented
- Orbit as the central system for stock, orders, shipping and invoicing.
- Sync with the online store, the marketplace, payments and couriers, with retries and a log of every movement.
- Scanner-checked picking, and labels issued from the order.
- An AI agent for messages, comments and reviews, handing over to a person whatever needs judgement.
- Real margin by channel, and stockout alerts.
Technology
- Next.js
- TypeScript
- PostgreSQL
- Prisma
- Shopify
- Mercado Libre
- Mercado Pago
- Meta
- OpenAI
- MCP
Results
- integrations in production
- 15
- of stock movements, automatic
- 98.7%
- successful syncs with sales channels
- 99%
Measured on the production database, September 2026.